The Brief
The client, a global S&P 100 organisation, wanted to increase the pace of delivery and improve operational effectiveness. They recognised that while systems and processes were critical, so too was how their people were led and how they chose to follow. We were asked to design a global roll out of a Trust and Followership programme to support the cultural changes.
The Engagement
The result was a programme delivered both in-person and virtually across 40,000 employees. It explored trust as the bedrock of effective teams and, introduced the Followership as the other side of the leadership coin, where the focus moves from leaders taking on all the responsibility of delivery to how the followers can pick this up, willingly accept responsibility, and proactively engage.
The Outcome
The roll out continues, with good feedback, and early indications that the new culture is taking root. As with any culture change programme, it takes practice to form new habits and adopt new ways of working. The time and commitment needed to embed the new culture in everyday behaviours is present and the organisation is taking the right approach to yield success.
