The Brief
The client’s executive committee recognised the way to harness the power of the organisation was by engaging more effectively with the senior management level. The programme would aim to activate their potential by creating an aligned and motivated cohort who not only felt empowered but knew what being empowered meant. The goal was to devolve responsibilities and decision-making to the part of the organisation where the expertise existed and free up the executive committee to focus more on the strategic issues requiring urgent attention.
The Engagement
The engagement was to commence a discovery phase, which allowed us to understand the organisational culture and identify the leadership strengths and gaps of the senior manager team. We used this time to get to know participants and learn what they felt was important to address. The solution we designed was a multi-modular programme over eight months with supported peer coaching and daily application to help put the learnings into practice and embed behavioural change. The executive committee played a vital role through their internal engagement and endorsement of the programme, understanding what the change required of them and underpinning a successful outcome.
The Outcome
The programme ran for three iterations with 36 senior managers over a two-year period. There was a significant improvement in engagement scores from this population and a marked increase in collaboration levels across this group. The executive committee felt more connected to this cohort and were able to delegate more significant decisions, freeing up time for strategic thinking.
